Join Us AS Program Specialist, Online Graduate Programs
Company: Brown University
Job description: Job Description:About Brown:is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page for further information.About the Opportunity:Brown University’s (SPS) brings a Brown education to new audiences of learners: those focused on the development of skills and a breadth of knowledge necessary for professional success and leadership. We leverage Brown’s intellectual centers of excellence, rigorous teaching, and developmental approach to learning in a range of programs, including serving students outside of traditional degree programs. We partner with Brown departments, centers, institutes, and schools to develop degree and non-degree programs, and to support the recruitment, retention, and placement success of master’s students, including traditional, non-traditional, and professional students.Responsibilities:Reporting to the Assistant Director for Online Programs, this position serves as a vital member of the Academic Innovation unit within The School of Professional Studies (SPS). This position will oversee the day to day administrative and operational functions of online master’s programs offered in partnership through SPS and various schools & departments throughout Brown. This role requires a strategic thinker, capable of independent decision making with excellent organizational skills and a commitment to academic excellence and student success.This position is responsible for managing internal and external processes related to an assigned portfolio of online graduate programs, and understanding institution policy, program policy and accreditation standards. The incumbent will oversee all aspects of operational and programmatic activities directly related to online Master’s programs. The Program Manager will work closely with relevant colleagues at SPS, academic departments and other Brown offices and manage daily online program administrative workflow, including with budgeting, staffing & curriculum planning, and policy & process development and implementation. The Program Manager conducts data analysis to track student progress, program effectiveness, and identify areas for improvement. Additionally, they play a key role in marketing and admissions efforts, developing strategies to attract and retain students, and working closely with the recruitment team to meet enrollment targets. The Program Manager will supervise the Admissions Coordinator, student workers, and additional positions as needed/approved.Areas of Major Responsibility:Program Administration & Academic OperationsData ManagementAdmissions & MarketingStaff ManagementQualifications:Bachelor’s Degree and at least 3 years of related experience or the equivalent combination of education/experience.trong organizational, administrative, and time management skills with demonstrated ability to work and make decisions independently, take initiative and manage multiple tasks, anticipate needs, set priorities, solve problems, and meet deadlinesPrior experience in academic administration and/or program operations/management, preferably within a higher education institution.Experience with Slate, Banner, and/or other student CRM/SIS systems and databases.Demonstrated ability to work in a team environment and positively interact with diverse populations including students, faculty, staff and external constituentsDemonstrated ability to work independently and to effectively manage a projectExcellent interpersonal as well as verbal and written communication skillsDemonstrated ability to manage direct reportsAbility to handle sensitive information and maintain confidentialityHigh level of computing proficiency with interest in developing new proficiencies; skilled working knowledge of computer technology and Microsoft Office Suite and Google Suite softwareAbility to work a flexible schedule as required, including possible occasional evenings/weekends for meetings or eventsPreferred:Prior experience in online graduate education environments.Experience with learning management systems and other educational technologies.Knowledge of accreditation processes and standards.Understanding of program development.Salary Grade:9Additional Information:This position is hybrid eligible, and is expected to be on campus at least 3 days per week.Applicants are asked to include a resume and respond three questions, in lieu of a cover letter, and include them with their application in a single PDF or Word file:
- Why are you interested in working as Program Specialist for the School of Professional Studies at Brown University, supporting online Master’s programs?”
- What professional experiences would you draw on to fulfill the primary responsibilities for this role, as described in the job posting?
- Please describe 2-3 examples where you have demonstrated one (or more) of the skills listed in the qualifications for this role, as described in the job posting.
All offers of employment are contingent upon successful completion of a background check.Brown University is unable to provide visa sponsorship for this role.Benefits of Working at Brown:Information on the Benefits of Working at Brown can be found .Recruiting Start Date:2025-07-01Job Posting Title: Program Specialist, Online Graduate ProgramsDepartment: School of Professional StudiesGrade: Grade 9Worker Type: EmployeeWorker Sub-Type:RegularTime Type: Full timeScheduled Weekly Hours: 37.5Position Work Location: Hybrid EligibleStatement on Equity, Diversity and Inclusion:All positions require demonstrated ability to work collaboratively with faculty, staff, students, and other Brown and community stakeholders with diverse perspectives and demonstrated ability to contribute to an inclusive environment.Submission Guidelines:Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.Still Have Questions?If you have any questions you may contact .EEO Statement:Brown University is an E-Verify Employer.As an , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law.
Expected salary:
Location: USA
Job date: Sat, 12 Jul 2025 02:24:07 GMT
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