Join Us AS Desktop Support IV Contract
Company: LEVERAGEncy, LLC (dba Amplified Sourcing)
Job description: CONTRACT OVERVIEW
- ROLE TITLE: Desktop Support IV
- MAXIMUM RATE: Around $40.50/hour, depending on experience alignment to the role. This rate assumes a corp-to-corp or 1099 structure paid NET 45 bi-weekly. W2 is possible, but the rate would need to come down to cover employer costs (ask for a quote)
- START / END: 07/01/2025 to 06/30/2026, with a reasonable possibility of a multi-year extension. The state cannot post any job beyond the end of the current fiscal year (June 30, 2026, in this case). So, while many jobs at the state can run for multiple years, they are all capped at the current fiscal year’s start.
- WORK ARRANGEMENT:
- 100% Onsite. This role will be based at the DOC Central Office (CO), located at 3099 E. Washington, Madison, WI 53704; however, it will also involve working at DOC facilities, assisting the regular field tech with project and problem tickets. When traveling to DOC facilities, the role will be compensated with paid mileage at 0.51 cents per mile and an hourly wage for travel time. When working at CO, the role does not pay mileage or for travel time. The role offers the option to work four ten-hour days with Fridays off, five eight-hour days, or a 9-day, 9-hour two-week schedule with one Friday off per two-week period.
- Relocation is allowed. Must be relocated by the start date.
- JOB ID: 144069
- AGENCY: DOC
- AGENCY-BUREAU: BTM
- CLIENT LOCATION: 3099 E. Washington, Madison, WI 53704
- SUBMISSIONS DUE: 06/30 4PM CST
REQUIRED SKILLS: (Need Majority; 5+ Years)
- Desktop support roles
- Remote troubleshooting
- Device setup
- Device imaging
- AV Integration
- Travel to DOC facilities to assist field techs with project and problem tickets.
- Drive a state vehicle (if they have a valid driving record) or be reimbursed $0.51/mile and travel time when using their own vehicle.
INTERVIEW PROCESS:
- In-person interview required
DESCRIPTION OF ROLE:The Department of Corrections (DOC) requires Desktop Support staff to maintain a working knowledge of internal computer systems. The technician will be responsible for repairing and maintaining thousands of desktops, laptops, and other PC devices.Key Responsibilities:
- Installing new PCs and laptops to replace end-of-life equipment.
- Maintaining inventory and recycling outdated equipment in accordance with DOC policy.
- Closing work orders in the DOC ticketing system.
- Following procedures under oversight from the Field Tech Manager.
HOW TO APPLY:If you are a motivated and organized individual passionate about Information Technology, we would love to hear from you. To apply, please answer our applicant questions and submit your resume detailing your qualifications and relevant experience. We look forward to hearing from you!Amplified Sourcing is an equal opportunity employer and will consider all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Job Posted by ApplicantPro
Expected salary: $40.5 per hour
Location: Madison, WI
Job date: Sun, 29 Jun 2025 22:35:02 GMT
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