Online Banking & Debit Card Specialist

Join Us AS Online Banking & Debit Card Specialist

Company:

Job description: Welcome to Farmers & Merchants Bank and The Bank of Fayetteville. Our bank culture is driven by a Mission Statement to improve the well-being and promote the success of our employees and customers by treating all with dignity, respect, and compassion. We envision being the best company our employees ever work for and the best bank our customers ever do business with as we step into our 80th year of serving unique communities across the State of Arkansas.DO YOU ENJOY ENSURING ACCURACY AND DETAILS?Under the direction and guidance of the Electronic Banking Manager, the incumbent’s responsibilities may include the setup, maintenance, and service of all Debit Card accounts, processing of; chargebacks/error resolution, provisional credit for chargebacks, fraud case monitoring, and travel notices/restrictions. Would also assist customers and employees with online banking, mobile banking, billpay, CardHub, TransferNow, Zelle, and responding to online banking email inquiries and troubleshooting issues of these systems. Must have computer skills and demonstrated experience with email, internet, smartphones and tablets; technical skills with these types of media are preferred.If you have excellent attention to detail skills, are exceptionally organized, and you have the ability to think critically, then this could be the perfect career for you!WHY JOIN OUR TEAM?

Caring, team-centric environment
Generous paid vacation time and sick leave
Competitive pay and advancement opportunities
Medical, dental, and vision benefits
FSA & HSA
Long-term disability and short-term disability
Company 401(k) plan

POSITION REQUIREMENTS

A high school diploma or equivalent GED is required.
Prior specialized schooling and/or on the job education in a specific skill area, (e.g. data processing, clerical/administrative, equipment operation, etc.) is required.
A minimum of 12 to 18 months related experience and/or training, or equivalent combination of education and experience is required.

HOURS