Join Us AS Virtual Desktop Infrastructure (VDI) Systems Engineer – Day Shift with On-Call Support (AE25050937SE)
Company: Advantage Engineering & IT Solutions Inc
Job description: #AE25050937SE2 #AEGARLOCHSFORDAEITS, Inc. is seeking a Virtual Desktop Infrastructure (VDI) Systems Engineer. On our team, you’ll be at the forefront of enterprise-scale virtual desktop operations.In this pivotal role, you will provide dedicated support to our customer based in the Annapolis Junction, MD area, supporting a government program. You will play a key role in maintaining enterprise infrastructure, ensuring system integrity, and driving innovation through collaboration and technical excellence. We are committed to operational resilience and continuous improvement in support of our customers’ missions.Your Mission: Systems Engineer responsible for designing, maintaining, and troubleshooting resilient VDI solutions within a large-scale Citrix XenDesktop and VMware infrastructure. Collaborating closely with cross-functional teams, you will resolve complex escalated issues and ensure optimal system performance, high availability, and strict compliance with security and operational standards.Location: Annapolis Junction, MDAll work is on-site. This is not a hybrid or remote position.Schedule: Day Shift | On-Call Rotation RequiredClearance: TS/SCI with PolygraphCertifications:
- CompTIA Security+ CE (IAT Level II)
Requirements:
- U.S. Citizenship
- TS/SCI with Polygraph
- Bachelor’s Degree and 14 years of relevant IT experience
- Design and define system architectures for new and existing enterprise-scale virtual desktop environments.
- Troubleshoot and resolve escalated technical issues from the service desk and desktop support teams.
- Provide proactive and responsive support, ensuring strict adherence to SLAs and security compliance.
- Investigate and drive root cause analysis for recurring technical issues, collaborating with engineering teams to build resilient long-term solutions.
- Develop and enforce software configuration management standards.
- Perform system documentation, migration planning, configuration tracking, and testing across hardware/software deployments.
- Support a vast VDI infrastructure supporting hundreds of thousands of users in a Citrix XenDesktop and VMware hypervisor environment.
- Manage and provision data securely, with experience in de-identification processes.
- Contribute to the continuous improvement and automation of system administration tasks.
- A proactive, solutions-focused mindset with the ability to thrive in fast-paced, high-demand environments
- Exceptional documentation and organizational abilities to support operational clarity and consistency
- Strong collaboration and communication skills, enabling effective teamwork across diverse IT functions and stakeholders
- A commitment to continuous learning and a passion for leveraging emerging technologies to optimize system performance
Required Technical Expertise:
- Proficiency in Citrix XenDesktop for virtual desktop deployment and management
- In-depth knowledge of Desktop Delivery Controllers (DDCs) for efficient VDI delivery
- Hands-on experience with VMware ESXi and virtualized infrastructure
- Strong background in Windows Operating Systems within enterprise environments
- Proven ability to manage and support large-scale enterprise IT infrastructures
Education and Required Qualification
- Bachelor’s Degree and 14 years of relevant IT experience
OR
- High School Diploma or GED and 19 years of relevant IT experience
Travel
- Less than 10% of travel may occur.
BENEFITS – Full-time Employees
- 401k with employer contribution. Fully vested at one year anniversary.
- Five (5) weeks comprehensive annual leave (25 workdays).
- Additional leave can be earned in lieu of overtime.
- 11 Paid Federal Government Holidays.
- Up to $5,000 annually for individually tailored education / training program.
- All education plans must be pre-approved by Advantage Engineering Management.
- Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
- Short-term and long-term disability.
- We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
- All employees are eligible to earn generous incentives and performance bonuses.
AEITS, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.GTSC is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us atNote: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded.GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program.#AE25050937SE2 #AEGARLOCHSFORD
Expected salary: $146000 – 156000 per year
Location: Annapolis Junction, MD
Job date: Mon, 02 Jun 2025 22:33:16 GMT
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