Join Us AS Desktop Support Technician (Entry Level) – IT
Company: Pacific Coast Trane
Job description: Pacific Coast Sales & Service is the San Francisco district office representing the Trane Company that manufactures, manages and services HVAC equipment systems and controls.We are seeking a motivated and detail oriented Desktop Support Technician to join our team in Sunnyvale, CA. This is an excellent opportunity for individuals starting their career in IT, offering hands-on experience and room to grow.Job Responsibilities:
- Provide excellent customer service and ensure user satisfaction.
- Set up and configure hardware, software, and peripherals.
- Provide hands-on and remote troubleshooting support to diagnose and resolve hardware, software, and network issues – including updates.
- Provide basic training on computer use and software applications.
- Documenting processes and procedures used in troubleshooting.
- Contribute to IT projects (such as migrations and/or software implementation(s)).
Job Requirements:
- Associate’s degree or equivalent from two-year college or technical school or equivalent experience
- At least 1 year of related experience or training
- Organizational, communication, customer service & people skills required
- Flexible to work overtime/weekends as required
Total compensation for this position is $22 to $28 per hour. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Expected salary: $22 – 28 per hour
Location: Sunnyvale, CA
Job date: Thu, 24 Apr 2025 22:53:28 GMT
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