On-line Banking Specialist (Hybrid)

Job title: On-line Banking Specialist (Hybrid)

Firm: Aston Carter

Job description: Hiring an On-line Banking Specialist at a prime Monetary Establishment in Lynn, MA.

• Pay: $20-24/hr.
• 6-Month Contract-to-Rent
• Hours: 8am-5pm Mon-Fri, and Saturdays 9am-3pm (Some schedules would require evenings till about 8-9pm)
• Alternative to be distant/hybrid after 6 week coaching interval

Description:

• Present excellent service through telephone and e mail to all on-line banking finish customers with outgoing character and professionalism; efficiently handle buyer questions and issues.

• Present a excessive stage of customer support to all on-line banking finish customers.

• Present assist to on-line banking name quantity for the customer support heart

• Make the most of robust written communication expertise to answer to inside and exterior e mail inquiries in a well timed and environment friendly method.

• Function a service liaison between on-line prospects of Jap Financial institution and all third-party service suppliers.

• Course of new on-line account set-ups and carry out ongoing upkeep to current on-line accounts.

• Could also be required to help different areas of the decision heart on an as-needed foundation.

Expertise:

customer support, Excel, information entry, drawback solver, written communication, verbal communication, telephone expertise, empathy, persistence, name heart, inbound name, inbound telephone calls

Extra Expertise & {Qualifications}:

• Minimal 1 12 months of customer support expertise in a fast-paced setting (open to contemplating company settings, retail, restaurant, hospitality, and so forth.).

• Pleasant, outgoing, optimistic, “can-do,” enthusiastic, motivated character/angle.

• Capability to articulate options in a demanding setting.

• Earlier retail banking expertise extremely most well-liked however not required.

• Prior name heart or high-volume telephone setting expertise required.

• Capability to troubleshoot know-how points and focus on/present options to prospects.

• Confirmed expertise and experiences in group, inventive drawback fixing, multitasking, consideration to element, responsiveness/sense of urgency, deadline-driven, and professionalism.

• Wonderful verbal and written communication expertise (vocal and capable of talk successfully on a group) – robust writing expertise are a should for buyer e mail correspondence!

• Dependable and constant weekly attendance.

• Pc proficiency together with internet navigation, typing expertise, and web terminologies (shall be working in 10+ completely different techniques day by day).

• Excellent customer support expertise, empathetic, and customer-centric.

• Capability to make sound choices independently.

• Capability to be taught new ideas shortly and simply in an ever-changing setting

• Capability to acknowledge and resolve buyer points promptly, utilizing courtesy and tact.

• Highschool diploma or GED.

If please apply, or e mail an up to date resume to

About Aston Carter:

Please Notice: Scammers are posing as Aston Carter. We’ll by no means contact you through Gmail, Telegram, or WhatsApp and we’ll by no means solicit cash from you.

At Aston Carter, we’re devoted to increasing profession alternatives for the expert professionals who energy our enterprise. Our success is pushed by the proficient, motivated individuals who be a part of our group throughout a spread of positions – from recruiting, gross sales and supply to company roles. As a part of our group, staff have the chance for long-term profession success, the place onerous work is rewarded and the potential for development is limitless.

Established in 1997, Aston Carter is a number one staffing and consulting agency, offering high-caliber expertise and premium providers to greater than 7,000 firms throughout North America. Spanning 4 continents and greater than 200 places of work, we prolong our purchasers’ capabilities by searching for solvers and delivering options to handle immediately’s workforce challenges. For organizations on the lookout for progressive options formed by critical-thinking professionals, go to . Aston Carter is an organization inside Allegis Group, a worldwide chief in expertise options.

The corporate is an equal alternative employer and can take into account all functions with out regards to race, intercourse, age, coloration, faith, nationwide origin, veteran standing, incapacity, sexual orientation, gender id, genetic info or any attribute protected by regulation.

If you want to request an affordable lodging, such because the modification or adjustment of the job software course of or interviewing course of as a consequence of a incapacity, please name or e mail for different lodging choices. Nonetheless, when you have questions on this place, please contact the Recruiter positioned on the backside of the job posting. The Recruiter is the only real level of contact for questions on this place.

Anticipated wage: $20 – 24 per hour

Location: Lynn, MA

Job date: Tue, 17 Jan 2023 08:44:51 GMT

Apply for the job now!