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On-line & Prolonged Studying Monetary Support Counselor

Job title: On-line & Prolonged Studying Monetary Support Counselor

Firm: Tiffin College

Job description: On-line and Prolonged Studying Monetary Support Counselor

POSITION: OEL Monetary Support Counselor

DEPARTMENT: Monetary Support Workplace

SUPERVISOR: Direct report: Director of Monetary Support / Day after day administration: Director of OEL


The Monetary Support Counselor assists college students with the monetary assist course of and gives info on monetary assist procedures and eligibility necessities. Adhere to institutional, state, and federal compliance pointers, takes the initiative to resolve issues, and help with the general day-to-day actions related to processing all objects related to monetary assist and different cost choices desired by the web scholar.


  • Counsel and advise college students, alumni, and staff about monetary assist eligibility, utility procedures, assist applications, packaging insurance policies, prices, the billing course of, and indebtedness.
  • Present info by way of digital conferences, e-mail, and cellphone.
  • Decide monetary assist eligibility and award monetary assist inside federal, state, and/or institutional pointers to new and returning college students; course of monetary assist paperwork and accumulate or analyze monetary information on college students.
  • Work together with college students to observe up on lacking or poor info and paperwork.
  • Know the verification strategy of a FAFSA on chosen monetary assist functions; Submit corrections to the Division of Schooling, consider eligibility, and modifications awards if essential.
  • Assists in getting ready and presenting info concerning federal, state, and institutional monetary assist, scholarships, employment, and grants for varied campus teams, group discussions, workshops, and recruitment periods and orientations.
  • Work carefully with inside constituents; bursar, enterprise workplace, admissions, human sources, and worldwide workplace.
  • Present sources of loans and cost choices; educated about Grasp Promissory Notes and Entrance counseling finished via the Division of Schooling.
  • Different duties as assigned.


  • Bachelor’s diploma required;
  • Most well-liked minimal 1-3 years expertise in on-line monetary assist or at a university/college;
  • Wonderful communication and counseling expertise (verbal, written, and presentation);
  • Reveals meticulous consideration to element and powerful problem-solving expertise;
  • Demonstrated expertise in offering high quality customer support, endurance, excessive power, enthusiasm for serving to others, and a constructive angle, even in anxious conditions and peak occasions;
  • Means to prepare and handle a number of tasks whereas working in a high-pressure, fast-paced, and regularly altering atmosphere;
  • Display expertise working with various populations;
  • Means to keep up a excessive stage of confidentiality;
  • A group participant, in addition to the flexibility to work independently;
  • Aware of the complicated laws of federal and state monetary assist applications;
  • Choose working information in a scholar/monetary assist info system;
  • Expertise with MS Phrase and Excel, PowerPoint, and any e-mail program;
  • Means to work a versatile schedule to incorporate digital and in-person workplace hours in addition to potential prolonged hours and weekends. Some journey could also be required; and
  • Should be in good standing with Federal Scholar Loans.


Anticipated wage:

Location: Tiffin, OH

Job date: Solar, 08 Jan 2023 05:22:24 GMT

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